Ask the sender to resend the picture using JPG or GIF file format. Usually this is resolved in just a few minutes.īe aware, if the picture was sent in an unsupported file format, such as TIFF, you may not be able to view it. The problem could be caused by server delays due to a lot of people accessing their email at once. If you've tried everything else and you're still not seeing images, it may be best to try again later. Most problems with viewing image attachments in AOL Mail can be fixed with a bit of trouble shooting. If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam."Ĥ. If possible, ask the sender to resend the message to see if you can get the message a second time. Unfortunately, other than waiting, you won't be able to determine if the message is delayed or undeliverable. This is usually due to problems on the mail server, heavy internet traffic, or routing problems. Messages are often delivered right way though very rarely there may be a delay in transit. If checked, you will not receive messages from anyone not in your contacts. Make sure the option "Block All Senders Except Contacts" under "Mail Settings -> Block Senders" is unchecked. You may need to check any filters you've created to make sure your messages are correctly organized. Sometimes a filter can cause emails to bypass your inbox and be sent to either the trash folder or a different folder. If you are able to sign in and read your mail, however you're not receiving new mail, there are a few things you can try to fix the problems.
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